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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jack Celentano

August 25, 2026

5  out of  5
rating by Jack Celentano
"EARNIE AND THE TEAM ARE VERY HELPFUL WITH ANYTHING THAT COMES UP. PROMPT SERVICE WHEN YOU NEED IT."
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Beth Steck

August 14, 2026

5  out of  5
rating by Beth Steck
"We have been with Ernest Soto for many years and have been very happy and they are very easy to work with. Highly recommend them"
We responded:
"Hi Beth:

Thank you so much for the wonderful review! We truly appreciate your loyalty over the years and are glad to hear you’ve had a great experience working with our team at Ernest Soto State Farm in Rutland, VT. We’re here for you anytime you need us—call text or email. Thank you again for the recommendation!"
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Debbie Wilson

August 10, 2026

5  out of  5
rating by Debbie Wilson
"Ernie and his team are great to work with. And of course, State Farm does a great job protecting us and our assets."
We responded:
"Hi Debbie. Thanks so much for the wonderful review! We’re glad you’ve had a great experience with me and the team. We appreciate you trusting State Farm and our office here in Rutland, VT to help protect you and your assets—please don’t hesitate to reach out if you ever need anything. Call, text or email. "
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kevin drab

August 3, 2026

5  out of  5
rating by kevin drab
"Ernest was a very honest and nice man to work.also was very helpful"
We responded:
"Hi Kevin. Thank you so much for the 5-star review! I am very happy to help you and I really appreciate your kind words. We believe in transparency and strong customer service at Ernest Soto State Farm. We look forward to assisting you again in the future. Call, text or email any time. "
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Marian Ackerman

August 2, 2026

5  out of  5
rating by Marian Ackerman
"I have had car and house insurance with State Farm for many
years. Ernie Soto is very knowledgeable, helpful, always willing to answer questions, is patient, and very pleasant to work with, as is the staff. I very much appreciate the discounts, and the reasonable
cost. I recommend State Farm Insurance without hesitation.

Several years since this review, I am still so glad to be
a customer of State Farm with Ernie Soto and great staff!
You won't be sorry; I recommend them highly!"
We responded:
"Hi Marian. We're glad to hear that you were very satisfied with our services and rates. Thank you for working with us at Ernest Soto-State Farm, and we thank you for your many, many years of loyalty to State Farm and our office.
"
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Dale Gray

July 25, 2026

5  out of  5
rating by Dale Gray
"Ernie Soto at State Farm Insurance in Rutland is someone I would easily recommend for anyone needing auto or housing insurance. It's great to be able to simply pick up the phone and get a local person on the phone and get prompt and professional help with insurance. I really appreciate the excellent customer service."
We responded:
"Hi Dale. Thank you so much for the five-star review! We’re so happy to hear we provided prompt, professional help and that you appreciated being able to reach our local office right away. We feel that being local is important. Please don’t hesitate to reach out to us at Ernest Soto State if you ever need anything in the future. We may be reached by call, text and email."
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brian

July 23, 2026

5  out of  5
rating by brian
"Fast and professional!"
We responded:
"Hi Brian. Thank you so much for the 5-star review! We’re glad you found State Farm's pricing reasonable and that our office here at Ernest Soto State Farm was able to provide fast, professional experience. We appreciate your business. Call, text or email any time!"
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Maria Jafri

July 9, 2026

5  out of  5
rating by Maria Jafri
"Believe or not my insurance monthly payment went down my coverage went up very reasonable price"
We responded:
"Hi Maria,

Thank you so much for the 5-star review of our office here at Ernest Soto State Farm in Rutland! I’m really happy we were able to lower your monthly premium while also increasing your coverage.

From where I sit, State Farm’s rates are very competitive. :-) Most importantly, helping our customers maximize their protection at a reasonable cost is something we strive to do every time. Please call, text or email us any time!"
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Melanie Long

June 12, 2026

5  out of  5
rating by Melanie Long
"Made our transition from AZ to VT an easy one with homeowners insurance and auto policies. Was very quick to respond to my questions."
We responded:
"Hi Melanie. Thank you so much for the nice review! We’re glad we could help make your transition from Arizona to Vermont smooth. It’s great to hear that our team here at Ernest Soto State Farm was responsive to your questions—please don’t hesitate to reach out anytime if you need anything. Call, text or email. "
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Jack Shearman

June 9, 2026

5  out of  5
rating by Jack Shearman
"Very knowledgeable, attentive and responsive. A pleasure to work with."
We responded:
"Hi Jack. Thanks so much for taking the time to leave a review. I’m grateful for your trust and enjoyed working with you. Please reach out to us any time at Ernest Soto State Farm. We can be reached by call, text and email. "
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John Sullivan

May 30, 2026

5  out of  5
rating by John Sullivan
"Always excellent service"
We responded:
"Hi ya, John. Thanks so much for the 5-star review! We’re so happy to hear you have received consistently excellent service. This is very important to us at Ernest Soto State Farm. We truly appreciate your support—please let us know if there’s ever anything we can do for you. Call, text or email. "
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Stella

May 15, 2026

5  out of  5
rating by Stella
"Very professional, knowledgeable, and friendly!"
We responded:
"Hi Stella. Thank you so much for your wonderful review of Ernest Soto State Farm here in Rutland! I’m glad you found our team professional, knowledgeable, and friendly. We truly appreciate your business—please reach out anytime by call, text or email. "
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Princez Hampton

May 12, 2026

5  out of  5
rating by Princez Hampton
"What a pleasure to deal with! Ernie answered all my questions and got me into the policy that fit my needs and budget! I will refer him to anyone in the market!!!"
We responded:
"Hi Princez Hampton—thank you so much for the kind review! I'm happy to hear that I was able to answer all your questions and help you find a policy that fits your needs and budget. We really appreciate your recommendation and referrals. Reach out to us at Ernest Soto State Farm any time by call, text or email. Thanks again!"
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Joel Litzky

May 11, 2026

5  out of  5
rating by Joel Litzky
"Never a problem. Could not ask for a better agent!"
We responded:
"Hi Joel. Thanks for the updated review! We enjoy working with you as well. Reach out to us at Ernest Soto State Farm any time by call, text or email!



Thank you, Joel. It was our pleasure to help you. At Ernest Soto State Farm it's our priority to make your experience with us hassle-free. Thank you for choosing our office. Take care!
"
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Wanderlustreaper X

April 28, 2026

5  out of  5
rating by Wanderlustreaper X
"Very good people. Very prompt at returning calls and helping in resolving issues"
We responded:
"Hi Wanderlustreaper X. Thank you so much for your nice words and positive review! We’re glad to hear you had a great experience with our team at Ernest Soto State Farm in Rutland and that we could assist you promptly with your life insurance needs. If you ever have any more questions or need further assistance, please don’t hesitate to reach out. Call, text or email. "
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Matt Taragano

April 22, 2026

5  out of  5
rating by Matt Taragano
"Daniel was excellent in answering any of my questions and very attentive in helping me out with anything I needed. I am very happy using Ernesto and Daniel for my home owners insurance!"
We responded:
"Hi Matt. Thank you; we really appreciate the kind review! I’m glad Daniel was able to answer your questions and provide attentive support. We appreciate you trusting Ernest Soto State Farm in Rutland with your homeowners insurance, and we’re here anytime you need anything. Call, text or email to reach us. "
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David Belanger

April 21, 2026

5  out of  5
rating by David Belanger
"Fast and responsive. Great local agent!"
We responded:
"Hi David. Thanks so much for the nice review! I’m glad we were fast and responsive. We at Ernest Soto State Farm in Rutland agree that there is a benefit in having a local agent. :-) If you ever need anything else—or know someone who does—we're here to help."
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Drew Carson

April 20, 2026

5  out of  5
rating by Drew Carson
"I worked with Daniel Brannon to make an insurance policy change for a mutual client of ours. Daniel was speedy and answered all of my questions!"
We responded:
"Hi Drew, thank you so much for the review! We appreciate the opportunity to work with you on behalf of our mutual customer. I’m glad Daniel was responsive, quick, and able to answer all of your questions—please don’t hesitate to reach out to us at Ernest Soto State Farm anytime we can help."
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Marta Flanagan

April 19, 2026

5  out of  5
rating by Marta Flanagan
"Daniel Brannon was a pleasure to work with. He responded to my inquiry promptly and followed through with all the necessary info. Thank you!"
We responded:
"Hi Marta. Thank you for the kind review and words about Daniel in our office. I am very happy to hear that Daniel represented us so well! We at Ernest Soto State Farm appreciate you reaching out to our office and we’re available any time by phone, text or email. "
Profile photo of William Stowell-Flores

William Stowell-Flores

April 17, 2026

5  out of  5
rating by William Stowell-Flores
"Knowledgeable, efficient, personable assistance with my insurance needs."
We responded:
"Hi William. Thank you for your review! I'm happy you found my team knowledgeable, efficient, and personable. We at Ernest Soto State Farm. appreciate the opportunity to help with your insurance needs. Please reach out to us any time! Call, text or email. "
Profile photo of Kelsey Treadway

Kelsey Treadway

April 17, 2026

5  out of  5
rating by Kelsey Treadway
"Daniel was so amazing to work with. He worked quickly and sent over the binder and cards within minutes of replacing a vehicle on the policy!"
We responded:
"Hi Kelsey. Thank you for the wonderful review! I'm glad Daniel was able to help so quickly and right away after the vehicle change. We appreciate you choosing Ernest Soto State Farm and we’re here anytime you need us. Call, text or email. "
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Elizabeth Araya

April 17, 2026

5  out of  5
rating by Elizabeth Araya
"Great experience with State Farm! The team was helpful, responsive, and made the entire process easy to understand. Ernesto took the time to answer my questions and made sure I had the right coverage. Highly recommend!"
We responded:
"Hi Elizabeth, Thank you for the wonderful review and recommendation! I appreciate the shout-out—I always look to take the time to make sure everything is clear and you have the right coverage. We truly appreciate your recommendation at Ernest Soto State Farm and look forward to helping you anytime you need us. Call, text or email. "
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Gail Ryan

April 16, 2026

5  out of  5
rating by Gail Ryan
"This team is always responsive and helpful!"
We responded:
"Hi Gail. Thank you for the kind words! We really appreciate your feedback and are glad our team at Ernest Soto State Farm has been responsive and helpful. We are here to help. Call, text or email any time!"
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Susan Sutheimer

April 10, 2026

5  out of  5
rating by Susan Sutheimer
"Wonderful service. Great prices on four policies. Could not have picked a better agent."
We responded:
"Hi Susan. Thank you so much for the kind review! I’m glad we could find you great pricing across all four policies and make the process easy. We at Ernest Soto State Farm truly focus on service. If you ever have questions, need updates, or want a quick coverage check, we are always here to help. Call, text or email. "
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Sarah Coulter Danner

April 8, 2026

5  out of  5
rating by Sarah Coulter Danner
"I have been with this office for 11 years and with State Farm for over 20 years. I am very pleased with this agency.Courteous
staff."
We responded:
"Hi Sarah. Thank you for another kind review and for being a long-time customer of Ernest Soto State Farm and State Farm Insurance. We truly appreciate your loyalty and trust. I am glad our team has been courteous and helpful, and we enjoy working with you. We’re here anytime you need anything. Call, text or email. "