Customer Service Representative - State Farm Agent Team Member
Part Time in Rutland - VT
Responsive recruiter
Replies within 24 hours
Benefits
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION
Join a leading Rutland insurance agency serving the community since 1998. We're known for responsive service and strong customer relationships-check out our Google reviews to see what customers say.WHAT YOU'LL DO
- Answer inbound calls/emails/texts and resolve policy questions with empathy and accuracy
- Process policy changes and respond to billing questions
- Support claims reporting and follow up to ensure timely communication
- Document every interaction in our agency management/CRM system
- Identify opportunities to improve coverage and connect customers with a licensed producer when appropriate
WHAT WE'RE LOOKING FOR
- 0-1 year customer service experience (insurance preferred, not required)
- Strong phone presence, clear writing skills, and high attention to detail
- Comfort juggling multiple tasks in a fast-paced, customer-facing environment
- Willingness to obtain/maintain required insurance license(s). (We'll support training)
WHY THIS ROLE
- Stable, reputable agency with long-term customers and a supportive team
- Clear growth path into licensed producer/sales for motivated candidates
- Competitive pay with higher starting rates for relevant insurance experience
Apply Send in your resume and why you are interested. Selected candidates will complete a short phone screen.
Compensation $20.00 - $23.00 per hour
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none